Privacy Policy

Effective Date: December 1, 2024

At Midwest Blind Repair, we respect and protect your privacy. This Privacy Statement outlines how we collect, use, store, and protect your personal information when you visit our website or use our services. By accessing or using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information:

Personal Identifiers: Name, phone number, email address, and mailing address when you contact us for inquiries or service requests.
Service Information: Details of the blind repair or installation services you request, including the type of blinds, address for service, and any relevant notes related to the service.
Payment Information: Credit or debit card details, billing address, and other payment information if applicable (processed securely via our third-party payment processor).
Website Usage Data: We may collect non-personally identifiable information such as IP address, browser type, and device information to improve our website's functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, schedule, and complete your blind repair or installation services.
To communicate with you regarding your service requests, appointments, and any follow-up needs.
To process payments for services rendered.
To improve our website and services.
To send you promotional offers or updates, if you have opted in to receive such communications.

3. How We Protect Your Information

We implement reasonable security measures to protect your personal data from unauthorized access or disclosure. While we strive to protect your information, no data transmission over the internet can be guaranteed to be 100% secure. Therefore, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with third-party service providers in the following situations:

Payment Processing: We may share your payment information with secure, trusted payment processors to complete your transaction.
Service Providers: We may share necessary details with contractors or vendors to complete your repair or installation service.
Legal Compliance: If required by law, we may disclose your personal information to comply with a legal process, such as a subpoena or court order.

5. Your Rights and Choices

Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails or other promotional communications by clicking the "unsubscribe" link in any email or contacting us directly.
Access and Correction: You may request access to or correction of the personal information we hold about you by contacting us at the information below.
Data Deletion: You may request that we delete your personal data, subject to legal or contractual obligations that may require us to retain certain information.

6. Retention of Data

We retain your personal information only for as long as necessary to provide our services, fulfill our contractual obligations, and comply with applicable laws.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete it promptly.

8. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be reflected on this page, with the updated effective date. We encourage you to review this Privacy Statement periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Statement or how we handle your personal information, please contact us:

Midwest Blind Repair
Phone: 402-713-3090
Email: Repairs@mwblindrepair.com
Mailing Address: 2822 S 148th Ave Circle, Omaha NE